SASSA SRD R370 Updates 2024: Is it necessary for you to update the cellphone number that SASSA has on file for your SRD R370 grant (formerly known as the R350 grant)? Perhaps you received a new number, or you believe someone altered it without your consent.
In any case, you must maintain your contact information current with SASSA. They send important information, including updates on your award payments, to the phone number you provide.
Fortunately, if you follow the proper procedures, updating your cell phone number for the SASSA SRD award is a rather simple process.
The Reasons SASSA SRD R370 Needs Your Phone Number?
Your SRD grant application and file are linked to your cellphone number. SASSA must have the accurate contact information for:
- Tell you when the grant payment is expected.
- To confirm that it’s truly you, send you one-time pins, or OTPs.
- Inform you of any significant modifications to the procedure.
- Permit you to reset your passwords and access your account when necessary.
- It’s crucial to keep your phone up to date! You may not receive important updates on the money you are entitled to if SASSA is unable to contact you.
There exist two primary scenarios in which you will be required to update your phone number with SASSA:
- Permissioned modification: You must submit the most recent contact information since you have a new cell phone number.
- Unauthorized change: A fraudster altered your account’s phone number without your consent.
I’ll provide a straightforward, step-by-step tutorial for both scenarios below.
How Can You Get an Authorized Update by Changing Your SASSA SRD R370 Phone Number?
1. Visit the Official SASSA Website
To view the SRD grant information page, click on https://srd.sassa.gov.za/sc19/contact. The only reliable source for updated information is this website.
2. Press the “Update Contact Information” button.
Locate and select the option labeled “Update Contact Information” on the page. Alternatively, it can read “Change Contact Details” or a similar phrase.
3. Verify Your Identity
For SASSA to identify you, you must enter your 13-digit South African ID number. Verify again that you typed it correctly!
4. Put in your current phone number.
On the next screen, you will see boxes to enter your cellphone number to update your details. Before you confirm, take your time and check the number twice.
5. Put in Your New Phone Number
Click “Submit” or “Update” to finish the change request after you have carefully input the new phone number.
6. Obtain Verification from SASSA
A confirmation message from SASSA should be sent to the new phone you provided if everything goes through as planned. In certain situations, this may arrive as an email or SMS.
And that’s it! Your contact information has been changed successfully. SASSA will now contact you regarding SRD award payments and other essential information using the new mobile number.
How Can I Report a Change in My Unauthorized Phone Number?
Your contact information may have been fraudulently changed if you visit the SASSA website and notice a mobile number on your account that you don’t recognize.
Such unauthorized changes should be notified immediately to safeguard yourself against possible criminal activities. Observe these actions:
1. Go to the Security Concerns Page of SASSA.
Access the website for reporting illegal changes at srd.sassa.gov.za/sc19/auth.
2. Put Your ID Number Here.
You’ll need to enter your 13-digit ID number and state that someone altered your phone number without getting your permission.
3. Get in touch with SASSA directly.
Call 0800 601 011 to reach the SASSA hotline as soon as you formally report the unlawful update on the website. To help them safeguard your account and conduct an investigation, explain what transpired.
You must report the possible fraud attempt to SASSA as soon as possible. In this manner, they can take action to stop additional illicit conduct and guarantee that your grant is secure.
A Few More Pointers:
- Don’t reveal personal information, such as your ID number, until you make contact first.
- Calls or emails purporting to be from SASSA requesting personal information should be avoided.
- To update information, go visit the official website, srd.sassa.gov.za.
- If you are unable to reach the hotline, go in person to the SASSA office that is closest to you.
Maintaining your contact information with SASSA helps guarantee that you receive all the assistance and resources to which you are eligible under the SRD award program. Although the procedure may appear complicated at first, following it step-by-step simplifies it greatly.
Please don’t hesitate to contact SASSA directly if you have any more queries or worries regarding reporting fraudulent attempts or changing your mobile number. They stand ready to assist!
Frequently Asked Questions
Q: What is the recommended frequency of phone number updates with SASSA?
Ans: Every time you receive a new phone number or think unlawful changes have been made to the number associated with your account, you should update your phone number with SASSA.
Q: What happens if I am without a cellphone number?
Ans: You must supply a mobile phone number to SASSA to apply for the SRD grant. If you don’t already have one, you’ll need to update your information and receive a new number.